How it works

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LOAD THE LOCKER

First, place your items into any unlocked Supawash Locker. Keep them safe by entering any 4-digit code into the keypad, then turning the knob to lock it.

If you find yourself staring blankly at the locker, confused as to why you’re even there, good news:

There is a handy instructional guide in every locker bank that takes you through the process step-by-step.

PLACE YOUR ORDER

For your first order text us at with the service you require and the locker number. Like this, for example: After the first time, there’s no need to include your name and email. You can also include any special requirements in your text such as “Stain left arm of jacket”.

Our team will expertly take care of everything from there. But if you’re feeling a little separation anxiety please text us for an update.

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ONLINE PAYMENT

Once your order is good to go, usually with 24-48hrs, we will email you an invoice. To ensure a quick delivery this should be paid immediately using the link to Paypal or by using any debit or credit card. New customers will receive a free Supawash laundry bag with your name and mobile number. This should be used for your next order.

PICK UP

On delivery, we will text you to let you know what locker your order is in and its four-digit access pin code (usually the last 4 digits of your mobile number).

When you receive that text or email, you can pick up your clothing from the locker anytime. We ask that the pick up takes place within 24hrs of delivery to make space for a new order.

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